I've tryed the arcatraz many times with a raid group, and when we come to the gate thing with pink lasers, you cant wlk through. We tryed killing all the enemys, using the key to the arcatraz satellite, and said "open sesame", but none of tht wrked, so erm could you get it fixed ASAP, coz i need to find seer udalo as part of the medallion of karabor quest-chain.